THE PANCAKE PARLOUR GROUP

The Pancake Parlour is an Australian owned family business and very proud of it. Often, people believe that we are part of a large American chain of restaurants. This is not so.

The Pancake Parlour is a company whose stockholders are equally as passionate about fun, innovation and service.

The director, Simon Meadmore, is the son of the original co-founders and now oversees the 11 Melbourne restaurants and the senior management team who have become part of the family. The general manager, Gerhard Wittwer, has worked with the company for over 30 years maintaining a ‘hands on’ role and looking after the team of area managers and restaurant managers led by Serge Meiers, Clarke Laidlaw (who has been with the company for 42 years), Nicki Smith, Mandy David, Melissa Selemba, and Sally Midon.

Each restaurant has a restaurant manager and several assistant managers.

Our staff come from all backgrounds and we currently have over 500 staff members working in our 11 Melbourne-based restaurants. Records show that staff remain with the company for an average of three years which is a remarkably low turn over for the hospitality industry. Many staff members initially started their job position intending to simply fund their study, however decided to pursue a career path with the company instead. The skills gained from working at The Pancake Parlour are transferable to any environment and ex-staff have gone onto other professions, began their own businesses, raised families and now some even visit with their grandchildren.

The head office team of eight people is headed by Ray Paull. Located on the 11th Floor, 180 Russell St in Melbourne, the office is the central administration point for the group and serves all 11 Pancake Parlour Restaurants.

Along the way we have been supported by fantastic people in all directions, who have worked with us, eaten with us, chided us when we get off track. We guess we have become an institution! Our ex-staff have gone to other professions, to run other businesses, raise families and now bring their grandchildren in. We still feel "wild and crazy" about the Pancake game and we are filled with enthusiasm about the future as we continue to make the humble pancake awesome.